• Coronavirus Reopening Procedures
    Coronavirus Reopening Procedures

Coronavirus Reopening Procedures

We understand the last few months have been trying for all our patients without access to your dental practices within your communities. The Chief Dental Officer had restricted access for dental care to a few emergency hubs across Scotland. We were in an unusual situation where we were unable to see you and resolve routine oral health issues that we would traditionally fix quickly within the practice. Many of you have found yourself in unpleasant situations that were beyond our control. We want to thank you for your understanding and patience during this time. We hope you understand that this was a situation that we, as professionals, found personally challenging and against our instincts to care for our patients. 

The good news is that this has come to an end and we are entering a phased return that will allow us to do what we do well and care for you and your oral health in your practice. The first phase of our reopening on Monday 22nd June will be to take care of those who are in the most need, including dental emergencies and urgent dental care.

The second phase will be to reopen our clinics for routine dental care, including exams, oral hygiene, and other dental treatments. We do not have a date for this as this decision is under control of the Chief Dental Officer. When this is confirmed members of our team will be in contact via email, text, or phone to arrange your appointment. 

Our objective for reopening is to ensure all patients arriving at the practice are free of COVID 19 symptoms. To do this safely, we have developed additional safety measures and procedures outwith our clinical areas. Some of these measures will require your support, and we thank you for your help at this time. 

We have detailed these changes below and would like to thank you for taking the time to review these and we look forward to welcoming you back to our practice. 

If you have a dental emergency or require urgent dental care, please contact, Brite Dental Paisley on 0141 889 2012, Brite Dental Clarkston on 0141 644 1210, Brite Dental Bridge of Weir on 01505 612122 or Brite Dental Gilmerton on 0131 666 2307 for further guidance.

New Measures in Place

  • Pre-screening patients before attending and postpone appointments for symptomatic patients
  • We have removed shared items from our waiting area and our team will be cleaning this area regularly throughout the day
  • Protective screen guards will be installed in the reception area
  • Our PPE has been upgraded according to the guidelines 
  • Card payments and contactless payments such as Apple Pay, and Android Pay will be encouraged
  • We are ensuring any shared devices, necessary to use, are disinfected after every use.

New Procedures for you and us

Before your appointment

  • Medical history forms will be updated before the patient attends the clinic this will be sent to you via a secure link
  • We ask patients to bring as little belongings as possible 
  • Only patients receiving treatment are permitted to enter the practice.

Arriving at the clinic

  • Upon your arrival, we will kindly ask that you wait in your car or outside and call us to let us know you have arrived for your appointment.
  • We ask that you arrive as close to your appointment time as possible and attend alone if possible
  • Hand sanitiser will be available for patients to use upon arrival and leaving the clinic
  • We ask that you place your belongings in a plastic box provided by us
  • We will carry out additional pre-screening for COVID- 19 symptoms prior to your appointment.

 

Please Consider

  • If you are feeling unwell, please contact us to discuss your symptoms or reschedule your appointment for a later date.  If you have been in contact, or think you have been in contact with anyone who has COVID-19, please contact us to postpone your appointment for at least 14 days.

 

We will keep you informed as to when we can welcome you back to the practice. In the meantime, if you have a dental enquiry or wish to explore different treatment options available like orthodontics, implants, or composite bonding, please try our new virtual consult system